Frequently Asked Questions

  1. WHAT SIZE ARE THE PHOTOGRAPHS?  4 inches x 6 inches (10.3 cm x 15.3 cm)
  2. DO YOU FRAME THE WORD OR NAME I CREATE?  no, we desire you support your local independent framing or art store.  They can work with you to develop suitable matt in white or other color along with framing material.  We recommend letter/word art be matted in individual windows on white mat with a black metal frame and 2 inch borders.
  3. HOW LONG DOES IT TAKE BEFORE I RECEIVE MY PHOTOGRAPHS?  you should receive them within 10 business days from the date you place your order.  They are shipped by regular mail.
  4. IF I WANT YOU TO DESIGN THE WORD CAN YOU DO THIS?  yes for a nominal $50 additional fee we will work with you and come up with a few designs based upon your needs for you to consider.  If interested then please send us an e-mail and we can go from there.
  5. I AM A COMMERCIAL DECORATOR.  DO YOU OFFER QUANTITY DISCOUNTS?  yes, please write us about your project and we can go from there.
  6. DO YOU DO CUSTOM CONTRACT WORK?  yes, please write us and we can go from there.
  7. I AM A MANUFACTURER OF PRODUCTS.  IS URBAN VOCAB ARTWORK AVAILABLE TO USE ON MY PRODUCTS?  yes, we license our artwork to manufacturers to use on their products.  We also can create custom designs for your products depending on what kind of product it is and targeted audience.
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